Accidental Counsellor
Overview
Lifeline has collaborated with Healthy Heads in Trucks & Sheds to tailor Accidental Counsellor training to support workers in transport, warehousing and logistics. This evidence informed training includes transport specific scenarios and uses Lifeline’s Recognise, Respond and Refer model.
What you will learn
- Apply the principles of recognise, respond and refer to someone who is experiencing an emotional crisis
- Demonstrate key communication skills
- Apply strategies for de-escalating anger
- Define the importance of self-care
This training is designed for:
Accidental Counsellor is aimed at people who manage or contribute to the health and wellbeing of people in the transport, warehousing or logistics sector. Including
- Team Leaders/Managers
- Health and Safety Advisors
Training delivery options
Length: A two-part (blended) learning course comprising:
- Self-paced eLearning module (1 hour)
- Facilitated session (3.5 hours) – interactive face-to-face classroom, or virtual classroom
Format: Virtual or Face to Face
Participant numbers: 20
Training delivered by: Lifeline Workplace Training
Registration
This is a free course. Please register for your preferred date below.
More information
For further information about this course, or to enquire about alternative session times or large group bookings, please contact Health Heads using the form below.